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Training Managerial Problem Solving Techniques

Productivity and Controlling: Consultancy, Training, Workshops and Conferences
TRAINING ... CUSTOMIZE ... IMPLEMENT ... RESULTS 

contact training EXEGENS

Managerial Problem Solving Techniques

(in house, 1 day)

 
Training’s goal: 

Through this Managerial Problem Solving Techniques training, EXEGENS® offers you the approach of the techniques, basic tools and steps to solving problems and case studies to analyze the operational, tactical and strategic problems of the management  in your company. From our point of view, the stage of forming the team that examines the issue is the main step to solve a problem.

Through this training, it is provided the development of a common language and a common structure to solve problems both within your company and in your relations with the suppliers and the customers in order to intervene as soon as possible to solve the problem. Globalization creates a strong pressure at the level of competitiveness and, by default, of productivity, which requires a constant flexibility/ adaptability of the company. Flexibility requires changes. The change forces the emergence of different types of problems at all levels of a company. So a problem is a deviation from the preset performance. The objective of finding solutions to problems is to identify relevant cases. The participants in this training will gain strong skills for problem-solving and leadership.

Summary of the training session:
A) Understanding the issues
  •      - What is a problem?
  •      - Potential pitfalls in problem solving
  •      - Selection of the problems
B) Organizing the problem approach
  •      - Team Forming
  •      - Small-group activities and problem solving
  •      - PDCA/A3 Cycle
C) Techniques to solve problems
  •      - Brainstorming
  •      - 8-D Problem Solving
  •      - 4 M’s
  •      - Cause-Effect Diagram (Fishbone diagram)
  •      - Data Collection and Recording
  •      - Bar Charts
  •      - Histogram
  •      - Scatter Charts
  •      - Pie Charts
  •      - Pareto Charts
  •      - Process Capability and Control Charts
  •      - The steps in solving problems
D) Problem Flow Analysis (PFA) Chart
E) Exercices and work forms
  •      - Case Studies
Who should attend: top management, maintenance engineers, employees from the supply department, employees from the sales department, employees from the storage department, industrial engineers, process engineers, managers of departments, operators.